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  1. FAQ / Help Vagues Océanes
  2. General

General

Booking

  • What is cancellation guarantee?
  • What is the visitors' tax?
  • How can I book my stay if I don't have a bank card?
  • Can I choose my pitch?

Your accommodation

  • Can we come with one person more than the accommodation's listed capacity?
  • What facilities are there in the accommodation? What do I need to bring?
  • What size are the beds, so I know what sheets to bring?
  • Is there heating in the accommodation?
  • Deposit

Campsite hire service

  • How much does it cost to hire sheets and bath linen?
  • Would you like our cleaning services ?
  • Can I hire baby equipment?
  • Can I bring my own barbecue or do you have them for hire on site at the campsite?
  • Access to swimming pools and entertainment is free?

At Vagues Océanes holiday parks

  • At what time can i access my accommodation?
  • At what time do I have to vacate my accommodation?
  • Can we receive visitors during our stay at the campsite?
  • Can we come with a car and a trailer, or a car and a motorbike?
  • My child is three and a half years old and very bright for his age. Will he be able to go to the Smarties Club (4-8 years)?
  • Are pets allowed?
FAQ / Help Vagues Océanes