General

COVID-19 INFORMATION

• How do I use my credit voucher?

Booking

• What is cancellation guarantee?
• What is the visitors' tax?
• How can I book my stay if I don't have a bank card?
• Can I choose my pitch?

Your accommodation

• Can we come with one person more than the accommodation's listed capacity?
• Is it possible to install a tent in front of the accommodation?
• What facilities are there in the accommodation? What do I need to bring?
• What size are the beds, so I know what sheets to bring?
• Is there heating in the accommodation?
• Deposit

Campsite hire service

• How much does it cost to hire sheets and bath linen?
• Would you like our cleaning services ?
• Can I hire baby equipment?
• Can I bring my own barbecue or do you have them for hire on site at the campsite?
• Access to swimming pools and entertainment is free?

At Vagues Océanes holiday parks

• At what time can i access my accommodation?
• At what time do I have to vacate my accommodation?
• Can we receive visitors during our stay at the campsite?
• Can we come with a car and a trailer, or a car and a motorbike?
• My child is three and a half years old and very bright for his age. Will he be able to go to the Smarties Club (4-8 years)?
• Are pets allowed?